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Dr. Farshid Arbabi - Radiation Oncologist
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Medical Disclaimer

Last updated: October 8, 2026

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Appointment Terms and Conditions

Last reviewed: September 2026

Booking an appointment through this system means you have read and fully accept the terms below. Please read this text to the end before paying.

1. Scope of services

Dr. Farshid Arbabi – Radiation Oncologist – treats cancer patients after a definitive diagnosis has been made.

Initial cancer diagnosis is not part of this clinic’s services. If you have not yet received a definitive diagnosis, please complete the diagnostic process with the relevant physician first.

Dr. Shaghayegh Alam – Psychologist – provides counselling and psychological support sessions for patients and their companions. These sessions are not medical treatment and do not replace a visit with the oncologist.

2. Appointment types

Appointment type Who it is for Approximate length
In-person visit – new patient First visit to this clinic 25 to 40 minutes
In-person visit – follow-up and check-up Patients in treatment or after treatment 5 to 15 minutes
Test prescription Test orders for an existing patient Short
Psychological counselling Patient or companion 60 minutes

Choosing the wrong appointment type means the allocated time will not match your actual needs. If this is your first visit, always choose «New patient», even if your file was opened with another physician.

3. Booking and payment

  • Your appointment is confirmed only after online payment is completed. Until then, the selected time is not reserved for you.
  • Payment is made through a secure bank gateway supervised by Shaparak. Your card details are never stored by this website.
  • If money is deducted without an appointment being issued, it is automatically returned to your account within 72 hours at most. Otherwise, please call the clinic.
  • An appointment tracking code is sent to you by text message. Please keep it until your visit.

4. Attending the clinic

  • Please arrive 15 minutes before your appointment so that check-in can be completed.
  • The time on your appointment is your place in the queue, not necessarily the moment you enter the doctor’s room. Because of the nature of these illnesses, a previous patient’s visit may take longer than usual. Thank you for your patience.
  • Arriving more than 15 minutes late may mean losing your appointment; being seen will then depend on the clinic’s discretion and on available time that day.

5. Required documents

For new patients, bringing the following is mandatory:

  • Your complete medical file
  • All test results
  • Pathology and biopsy reports
  • Imaging (CT, MRI, PET scan) together with their reports
  • A list of the medicines you currently take
  • National ID card

Without these documents your file cannot be reviewed properly and the visit will not be useful. If necessary, the doctor may order some tests again to confirm the information.

For follow-up patients, the latest test results and current medicines are enough.

6. Cancelling or rescheduling

  • Up to 24 hours before your appointment you can cancel or reschedule it from your account on the website. In that case the full amount is returned to your account within 3 to 7 working days.
  • Less than 24 hours before, online cancellation is not possible and the payment is not refundable, because that time slot can no longer be offered to another patient.
  • Not attending without prior notice counts as a cancellation and the full amount is lost. After two missed appointments, online booking is blocked for your phone number.

7. Cancellation by the clinic

In unavoidable circumstances (the doctor’s illness, unexpected closure, force majeure) your appointment may be cancelled or rescheduled. You will be notified by text message and the full amount will be returned without any deduction, or, if you prefer, a replacement appointment will be given to you at the earliest opportunity.

8. Privacy and medical information

  • Your identity details and phone number are used only to manage appointments and send notifications, and are not shared with third parties.
  • Your medical information is covered by medical confidentiality and is not disclosed to anyone without your written consent or a legal obligation.
  • Notes you write in the comments field when booking are used only to prepare for your visit.

9. Remote medical advice

This system is only a tool for booking in-person appointments. No treatment advice, test interpretation or prescription is given through the website, text messages or social media. Any replies are general guidance and do not replace a visit.

10. Emergencies

If you are in an emergency situation, such as shortness of breath, bleeding, uncontrolled high fever or reduced consciousness, do not wait for an appointment. Call the emergency number 115 or go to the nearest medical centre.

11. Contact

Address: Mahdad Medical Building, 2nd floor, corner of the second alley, Mir Emad St., Motahari St., Tehran Phone: +98 21 8817 9283 – +98 912 005 3678

The clinic reserves the right to revise these terms. The valid version is the one published on the website at the time you book your appointment.

I accept the terms!